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堅(jian)持《質量領先》是我們的制度追求(qiu)也是我們的經營(ying)優勢：

對(dui)客戶負責(ze)是(shi)所有企業經營者(zhe)的商業良(liang)知和事(shi)業根基

我們率(lv)先引(yin)用國家(jia)行業標準并嚴格遵循公(gong)司內控標準

    我(wo)們認(ren)為，翻(fan)(fan)(fan)譯(yi)(yi)公(gong)(gong)(gong)司的質(zhi)(zhi)量(liang)(liang)(liang)，主要體(ti)現(xian)在譯(yi)(yi)文的通(tong)順性、專業(ye)性、美觀性等(deng)(deng)(deng)有形(xing)方面，這(zhe)些需要各(ge)個環節上足夠(gou)的人員配備和(he)科(ke)學的作(zuo)業(ye)流程(cheng)設置才能得到(dao)(dao)保障(zhang)。因此，一般(ban)小(xiao)型(xing)或作(zuo)坊(fang)式的翻(fan)(fan)(fan)譯(yi)(yi)業(ye)者(zhe)由(you)于(yu)實力(li)問題就很難做(zuo)到(dao)(dao)。中大型(xing)翻(fan)(fan)(fan)譯(yi)(yi)機構和(he)小(xiao)型(xing)翻(fan)(fan)(fan)譯(yi)(yi)企業(ye)的差距就是(shi)這(zhe)樣拉開(kai)的。同時，我(wo)們還(huan)認(ren)為，翻(fan)(fan)(fan)譯(yi)(yi)公(gong)(gong)(gong)司的質(zhi)(zhi)量(liang)(liang)(liang)還(huan)體(ti)現(xian)在客(ke)戶(hu)(hu)服務水準高(gao)低等(deng)(deng)(deng)無形(xing)方面，比如客(ke)戶(hu)(hu)訴求的響(xiang)應速度(du)、翻(fan)(fan)(fan)譯(yi)(yi)進程(cheng)的溝通(tong)頻度(du)、項目調整的科(ke)學程(cheng)度(du)、異議處理的執行力(li)度(du)、服務意(yi)識(shi)的普及廣度(du)等(deng)(deng)(deng)等(deng)(deng)(deng)。這(zhe)些無形(xing)的服務質(zhi)(zhi)量(liang)(liang)(liang)直接(jie)讓客(ke)戶(hu)(hu)感受品牌公(gong)(gong)(gong)司與普通(tong)公(gong)(gong)(gong)司的巨(ju)大區別。根據我(wo)們的經驗和(he)客(ke)戶(hu)(hu)反饋，翻(fan)(fan)(fan)譯(yi)(yi)公(gong)(gong)(gong)司的無形(xing)質(zhi)(zhi)量(liang)(liang)(liang)不僅給客(ke)戶(hu)(hu)帶來滿意(yi)的客(ke)戶(hu)(hu)體(ti)驗，更能通(tong)過雙方的默(mo)契合作(zuo)提升譯(yi)(yi)文的質(zhi)(zhi)量(liang)(liang)(liang)。翻(fan)(fan)(fan)譯(yi)(yi)公(gong)(gong)(gong)司與客(ke)戶(hu)(hu)的積(ji)極互動對翻(fan)(fan)(fan)譯(yi)(yi)質(zhi)(zhi)量(liang)(liang)(liang)的提升至(zhi)關重要，這(zhe)是(shi)未(wei)來大型(xing)翻(fan)(fan)(fan)譯(yi)(yi)公(gong)(gong)(gong)司之間競爭的必然趨勢。