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堅持《質量(liang)領先》是我們的(de)制度追求也是我們的(de)經營優勢：

對(dui)客戶負責是(shi)所(suo)有(you)企業經(jing)營者的商業良知和事(shi)業根(gen)基

我(wo)們率先引用(yong)國家行業標(biao)準并嚴格(ge)遵(zun)循公司(si)內控標(biao)準

    我(wo)們(men)(men)認為，翻(fan)(fan)(fan)譯(yi)公(gong)(gong)司的質(zhi)(zhi)量(liang)，主要(yao)體現在(zai)譯(yi)文的通(tong)順性(xing)(xing)、專業(ye)性(xing)(xing)、美觀性(xing)(xing)等有形方面，這(zhe)些需要(yao)各個環節上足夠的人員配備和科(ke)學(xue)的作(zuo)業(ye)流程設置才能(neng)得到保(bao)障。因(yin)此，一般小型(xing)(xing)或作(zuo)坊式(shi)的翻(fan)(fan)(fan)譯(yi)業(ye)者由(you)于(yu)實力問(wen)題就很難做(zuo)到。中大(da)(da)型(xing)(xing)翻(fan)(fan)(fan)譯(yi)機構和小型(xing)(xing)翻(fan)(fan)(fan)譯(yi)企業(ye)的差距就是這(zhe)樣拉開的。同(tong)時，我(wo)們(men)(men)還認為，翻(fan)(fan)(fan)譯(yi)公(gong)(gong)司的質(zhi)(zhi)量(liang)還體現在(zai)客戶(hu)(hu)服務(wu)水準高低等無(wu)形方面，比如(ru)客戶(hu)(hu)訴求的響(xiang)應(ying)速度(du)(du)、翻(fan)(fan)(fan)譯(yi)進程的溝(gou)通(tong)頻度(du)(du)、項目(mu)調整(zheng)的科(ke)學(xue)程度(du)(du)、異議處(chu)理的執行(xing)力度(du)(du)、服務(wu)意識的普(pu)及廣(guang)度(du)(du)等等。這(zhe)些無(wu)形的服務(wu)質(zhi)(zhi)量(liang)直接讓客戶(hu)(hu)感受品(pin)牌公(gong)(gong)司與(yu)普(pu)通(tong)公(gong)(gong)司的巨大(da)(da)區別(bie)。根據我(wo)們(men)(men)的經(jing)驗和客戶(hu)(hu)反饋，翻(fan)(fan)(fan)譯(yi)公(gong)(gong)司的無(wu)形質(zhi)(zhi)量(liang)不僅給(gei)客戶(hu)(hu)帶來滿意的客戶(hu)(hu)體驗，更能(neng)通(tong)過(guo)雙方的默契合作(zuo)提升譯(yi)文的質(zhi)(zhi)量(liang)。翻(fan)(fan)(fan)譯(yi)公(gong)(gong)司與(yu)客戶(hu)(hu)的積(ji)極(ji)互動(dong)對翻(fan)(fan)(fan)譯(yi)質(zhi)(zhi)量(liang)的提升至(zhi)關重要(yao)，這(zhe)是未來大(da)(da)型(xing)(xing)翻(fan)(fan)(fan)譯(yi)公(gong)(gong)司之(zhi)間(jian)競爭的必然趨勢。